Shipping Policy

At Orangutans (plantifycare.com), we want to make sure you receive your orders without any hassle. Here's what you need to know about our delivery process:

When you order from us, we aim to dispatch your product within 1-3 working days. Usually, you'll get your order in 4 to 7 days, but sometimes there might be slight delays, especially during busy times or if you live in a rural area.

Once you place an order, we'll send you a confirmation email. Then, when your order is on its way, we'll email you again with a tracking number so you can keep an eye on it. If you're registered on our website, you can also check your order status in your account.

We offer free shipping for orders over INR 999. If your order is less than that, there's a shipping charge of INR 80.

Our delivery partners will give you a call before they deliver your order. Make sure you're available to take their call, or they'll try to reach you via email. If they can't get hold of you after three tries, they'll send the order back to us.

We only deliver within India and don't ship internationally. And if you prefer, you can choose Cash on Delivery, where you pay when the order arrives. Just remember, this option might not be available everywhere or for all products.

If there are any problems with your delivery, get in touch with us right away, and we'll sort it out. But remember, we're not responsible for any damage or loss during transit – you'll need to take that up with the courier company.

That's it! We reserve the right to change our shipping policy, but we'll let you know if we do.